Describe Microsoft SaaS, IaaS, and PaaS offerings
Cloud-based productivity solutions for organizations and individuals
Describe differences between Office 365, Microsoft 365, and Windows 365
Describe public, private, and hybrid scenarios
Compare advantages of cloud-based services versus on-premises services
Identify factors that drive organizations to move to the cloud
Describe hybrid working strategies, flexible working strategies, and frontline workers
Describe the core productivity and teamwork capabilities in Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
Describe Microsoft 365 Apps including Word, Excel, PowerPoint, Outlook, and OneNote
Describe work management capabilities in Microsoft 365 including Project, Planner, Bookings, and ToDo (Tasks)
Describe business class email and calendaring solutions with Microsoft Exchange
Describe the collaboration capabilities in Microsoft 365 including Microsoft Teams, Teams Phone, Yammer, SharePoint, and Stream
Describe the collaboration workloads of Microsoft Teams and the value that they provide
Describe the core employee experience capabilities in Microsoft Viva
Describe the ways that you can extend Microsoft Teams by using collaborative apps
Describe the features of Microsoft SharePoint and Microsoft OneDrive that promote collaboration