Concepts
In Microsoft 365, mail contacts and mail users play a crucial role in managing email communication within your organization. Mail contacts are external email addresses that are associated with personal or business email accounts outside your organization’s domain, while mail users are internal users with email addresses within your organization.
Creating Mail Contacts:
To create a mail contact, you can follow these steps:
- Sign in to the Microsoft 365 admin center (
https://admin.microsoft.com
) using your admin credentials. - Go to the Exchange admin center by selecting “Admin Centers” and then clicking on “Exchange.”
- In the Exchange admin center, navigate to the “Recipients” tab, and select “Contacts.”
- Click on the “+” (New) icon to create a new contact.
- Fill in the required details such as display name, external email address, and alias.
- If necessary, you can add additional details like job title or department.
- Click “Save” to create the mail contact.
Managing Mail Contacts:
Once you have created mail contacts, you can manage them using the Exchange admin center. Here are some common tasks you might need to perform:
- Editing a Mail Contact: To update the details of a mail contact, select the contact from the list, click on the “Edit” button, make the necessary changes, and then click “Save.”
- Deleting a Mail Contact: If a mail contact is no longer needed, select the contact from the list, click on the “Delete” button, and confirm the deletion when prompted.
- Mail Contact Properties: You can view and modify various properties of a mail contact, such as email addresses, organization info, or delivery options, by selecting the contact from the list and clicking on the corresponding “Edit” button.
Creating Mail Users:
To create mail users within your organization, follow these steps:
- Sign in to the Microsoft 365 admin center.
- Go to the Exchange admin center.
- Navigate to the “Recipients” tab and select “Active users.”
- Click on the “+” (New) icon to create a new user.
- Fill in the required details like name, display name, and username.
- Assign an email address by selecting an available domain for your organization.
- Set a password for the user and choose any additional settings required.
- Click “Save” to create the mail user.
Managing Mail Users:
After creating mail users, you can perform various management tasks. Here are a few examples:
- Resetting Passwords: If a user forgets their password or needs to change it, you can reset their password by selecting the user from the list, clicking on the “Reset password” button, and following the prompts.
- Assigning Licenses: To assign a license to a user, select the user from the list, click on the “Licenses & apps” tab, and choose the appropriate license plan.
- Modifying Mail User Properties: You can edit various properties of a mail user, such as contact details, mailbox settings, or group memberships, by selecting the user from the list and clicking on the corresponding “Edit” button.
It’s important to note that mail contacts and mail users are managed within the Exchange admin center, which provides a comprehensive set of features to handle email-related tasks effectively.
In conclusion, creating and managing mail contacts and mail users in Microsoft 365 Messaging is a crucial aspect of managing email communication within your organization. By following the steps outlined above, you can easily create and manage these entities, allowing for seamless communication both internally and externally.
Answer the Questions in Comment Section
Which command is used to create a new mail contact in Exchange Online?
- a) New-Mailbox
- b) New-MailContact
- c) New-Recipient
- d) New-MailUser
Correct answer: b) New-MailContact
True or False: Mail contacts can be used as recipients in distribution groups.
Correct answer: True
Which PowerShell cmdlet is used to modify the display name of an existing mail contact?
- a) Set-Mailbox
- b) Set-MailContact
- c) Set-Recipient
- d) Set-MailUser
Correct answer: b) Set-MailContact
Multiple select: Which of the following attributes can be modified for a mail contact?
- a) Display name
- b) First name
- c) Last name
- d) Email address
Correct answer: a) Display name
, d) Email address
True or False: Mail contacts can have mailbox storage in Exchange Online.
Correct answer: False
Which PowerShell command is used to remove a mail contact from Exchange Online?
- a) Remove-Mailbox
- b) Remove-MailContact
- c) Remove-Recipient
- d) Remove-MailUser
Correct answer: b) Remove-MailContact
Multiple select: Which of the following cannot be used as an external email address for a mail contact?
- a) Gmail address
- b) Yahoo address
- c) Exchange Online address
- d) Hotmail address
Correct answer: c) Exchange Online address
True or False: Mail contacts can be used as senders in mail flow rules.
Correct answer: True
What is the maximum number of email addresses that can be associated with a mail contact?
- a) 1
- b) 5
- c) 10
- d) Unlimited
Correct answer: d) Unlimited
Multiple select: Which of the following are valid types of mail users in Exchange Online?
- a) User mailbox
- b) Shared mailbox
- c) Room mailbox
- d) Equipment mailbox
Correct answer: a) User mailbox
, b) Shared mailbox
, c) Room mailbox
, d) Equipment mailbox
Great content! Helped me understand mail users.
Can mail users also be used for assigning licenses in Office 365?
Thanks for the reply, it makes sense now!
Fantastic resource for someone studying for MS-203.
Could someone provide steps to convert a mail contact to a mail user?
Great article on managing mail contacts and mail users for the MS-203 exam!
Can someone explain the difference between a mail contact and a mail user?
Thanks for clarifying that, @User3!