Tutorial / Cram Notes

A tenant is essentially your organization’s subscription to Microsoft 365 services, which can include Office 365, Enterprise Mobility + Security, and Windows 10. Each tenant is unique and separate from other tenants, providing a secure and isolated environment for your organization’s data.

Steps to Create a Microsoft 365 Tenant

  1. Sign up for Microsoft 365: To create a tenant, you need to sign up for one of the Microsoft 365 services that suits your organization’s needs. This can be done by purchasing a subscription or starting a free trial.
  2. Set up a domain: By default, Microsoft provides a .onmicrosoft.com domain, but for a professional appearance, you should register a custom domain or use one that you already own.
  3. Verify domain ownership: If using a custom domain, you must verify ownership with Microsoft to ensure it’s not being used with another tenant. This involves adding a TXT or MX record to your DNS settings provided by Microsoft.
  4. Create your tenant: As part of the sign-up process, you’ll be guided through creating your tenant, which involves defining a unique name for your tenant and setting up your global administrator account.

Considerations for Tenant Creation

  • Tenant Name: Choose a name that reflects your organization, as it will be part of your default domain .onmicrosoft.com.
  • Global Administrator Account: This is the top-level administrative account for managing the tenant, its subscriptions, services, and users.
  • Location: The location you choose for your tenant cannot be changed afterward and affects where your data is stored for compliance and latency considerations.

Tenant Administration and Configuration

Once the tenant is created, you can configure various settings for your organization:

  • User Management: You can add, modify, or remove users and assign licenses to provide access to Microsoft 365 services.
  • Group Management: You can organize users into groups for easier management and policy application.
Group Type Description
Office 365 groups Used for collaboration between users, providing a shared inbox, calendar, and file repository.
Security groups Used to manage user access to resources and to assign permissions.
Distribution groups Used primarily for sending notifications and communications to a group of users.

License Management: Microsoft 365 allows you to assign licenses to users either individually or in bulk. Licenses determine access to various services and applications.

Example

An educational institution needs a Microsoft 365 tenant to manage their staff and students. They have a custom domain, university.edu, which they want to use for email and other Microsoft services.

  • The institution purchases a Microsoft 365 Education subscription.
  • While signing up, they create their tenant with the name university.
  • They verify their custom domain using a TXT record.
  • The global administrator account created is admin@university.onmicrosoft.com.
  • After tenant creation, the admin adds users such as jane.doe@university.edu and assigns the necessary licenses.
  • The institution sets up groups for different departments and student classes to streamline communication and collaboration.

Tenant Customization and Integration

Further customizations and integrations include:

  • Directory Synchronization: If your organization maintains an on-premises Active Directory, you can synchronize it to Azure AD using Azure AD Connect.
  • Single Sign-On: Configure SSO to allow users to access multiple services with one set of credentials.
  • Multi-Factor Authentication: Improve security by setting up MFA to require additional verification methods when accessing the tenant’s resources.
  • Conditional Access Policies: Establish policies that dictate how and when users can access certain resources based on their location, device, and other factors.

Creating a tenant is just the first step in preparing for the MS-100 Microsoft 365 Identity and Services exam. Understanding how to properly set up and manage a tenant, including identity and access configurations, are key competencies that are tested in the exam. Organizing users, managing groups and licenses, and securing your tenant thoroughly are tasks that must be mastered for effective Microsoft 365 administration.

Practice Test with Explanation

To create a new tenant in Microsoft 365, you must already own a domain name to complete the setup.

  • (A) True
  • (B) False

B

Explanation: While having a custom domain name is beneficial, it is not required to create a new tenant. You can use the “.onmicrosoft.com” domain provided by Microsoft during initial setup.

When creating a new tenant, which of the following information is mandatory?

  • (A) Organization name
  • (B) Primary domain name
  • (C) Country or region
  • (D) Contact phone number

C

Explanation: The country or region information is mandatory, as it determines the services and datacenter locations you will be provided with.

After creating a new tenant, the default domain will be in which format?

  • (A) company.com
  • (B) company.onmicrosoft.com
  • (C) onmicrosoft.company.com
  • (D) microsoft.company.com

B

Explanation: After creating a new tenant, the default domain provided by Microsoft is in the format “company.onmicrosoft.com”.

Which of the following is not a valid subscription you can associate with a new tenant in Microsoft 365?

  • (A) Office 365 E3
  • (B) Microsoft 365 E5
  • (C) Azure Active Directory Free
  • (D) Microsoft 365 Business Basic

C

Explanation: Azure Active Directory Free is not a Microsoft 365 subscription plan. It is a part of Azure services that can integrate with Microsoft 365, but not a subscription you associate with a tenant.

It is possible to create multiple tenants for the same domain name.

  • (A) True
  • (B) False

B

Explanation: A domain name can only be associated with one tenant. To create multiple tenants, you would need different domain names.

What is the maximum number of tenants an organization can have in Microsoft 365?

  • (A) There is no limit.
  • (B) 10
  • (C) 30
  • (D) 100

A

Explanation: Microsoft doesn’t impose a limit on the number of tenants an organization can create.

You can create a new tenant in Microsoft 365 for free.

  • (A) True
  • (B) False

A

Explanation: You can create a new tenant without any cost, but after the trial period, you’ll need to pay for the subscription plans to continue using the services.

During the tenant creation process, you are required to set up at least one user who will be the Global Administrator.

  • (A) True
  • (B) False

A

Explanation: During the tenant setup, at least one user must be established who will serve as the Global Administrator for the tenant.

The Global Administrator account created during the tenant creation process is exempt from Multi-Factor Authentication (MFA) by default.

  • (A) True
  • (B) False

B

Explanation: The Global Administrator account is not exempt from MFA by default; Microsoft recommends setting up MFA for all admin accounts as a best security practice.

To create a new tenant, you need to verify your organization’s phone number or email address.

  • (A) True
  • (B) False

A

Explanation: Verification of a phone number or an email address is a part of the tenant creation process to ensure the authenticity of the account being created.

Which admin role is required to create a new tenant in Microsoft 365?

  • (A) User Management Administrator
  • (B) Billing Administrator
  • (C) Global Administrator
  • (D) Any user account can create a new tenant

C

Explanation: The creation of a new tenant requires Global Administrator privileges since it involves setting up a new organization within Microsoft

The primary domain for a new tenant can be changed at any time after the tenant is created.

  • (A) True
  • (B) False

A

Explanation: You can change the primary domain after you add a custom domain to your tenant and verify ownership. The “.onmicrosoft.com” domain remains, but you can set another domain as primary.

Interview Questions

What are some factors to consider when choosing a Microsoft 365 subscription plan?

You should consider the number of users, the types of services and features you need, and your budget.

What are some of the available Microsoft 365 subscription plans?

Microsoft offers a range of plans, including Business Basic, Business Standard, and Enterprise E3 and E5.

How do you create a Microsoft 365 tenant?

You can sign up for a Microsoft 365 trial or purchase a subscription plan, and then provide some basic information about your organization.

What is the Microsoft 365 admin center, and how can it help you configure your tenant settings?

The Microsoft 365 admin center is a web-based tool that allows you to manage your users and groups, configure security and compliance settings, and customize your settings for your organization.

What types of services and features are available through Microsoft 365?

Microsoft 365 includes a wide range of services and features, such as email, document management, video conferencing, and other collaboration tools.

What are some options for purchasing a Microsoft 365 subscription plan?

You can purchase a subscription plan directly from Microsoft, or through a reseller or partner.

What is a trial version of Microsoft 365, and how can it help you evaluate the platform?

A trial version of Microsoft 365 allows you to try out the platform and its features before committing to a subscription plan.

What types of payment methods are accepted for Microsoft 365 subscriptions?

Microsoft accepts a range of payment methods, including credit cards, debit cards, and PayPal.

How can you manage your Microsoft 365 subscription once it’s been purchased?

You can manage your subscription through the Microsoft 365 admin center, where you can view your subscription details, manage your users, and make changes to your plan.

What is the process for renewing a Microsoft 365 subscription?

Microsoft will send you a notification when it’s time to renew your subscription, and you can renew through the Microsoft 365 admin center or through a reseller or partner.

What is the difference between an individual and business Microsoft 365 subscription?

An individual subscription is designed for personal use, while a business subscription is designed for use by an organization with multiple users.

How can you cancel a Microsoft 365 subscription?

You can cancel a subscription through the Microsoft 365 admin center, or by contacting Microsoft customer support.

What is the process for upgrading or downgrading a Microsoft 365 subscription?

You can upgrade or downgrade your subscription through the Microsoft 365 admin center, where you can select a different plan and adjust your subscription accordingly.

How can you evaluate the effectiveness of your Microsoft 365 deployment?

You can use the Microsoft 365 usage analytics tool to track usage and identify areas where additional training or support may be needed.

What types of technical support are available for Microsoft 365 subscribers?

Microsoft offers a range of technical support options for subscribers, including phone, email, and live chat support, as well as access to a community of Microsoft experts.

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Lana Clement
2 years ago

This blog post was really helpful in understanding how to create a tenant in Microsoft 365!

OÄźuzhan Kuday
1 year ago

Does anyone know if there’s a limit to the number of tenants you can create?

Eli Gravemaker
1 year ago

I’m having trouble with the PowerShell script provided in the documentation. Has anyone else faced this issue?

Buse SĂĽleymanoÄźlu

Thanks for this blog post!

Loris Gaillard
2 years ago

The walkthrough for creating a tenant was clear but didn’t cover custom domain configuration. Any recommendations?

Anna Olsen
1 year ago

I followed all the steps but am unable to see the tenant in the admin portal.

Harold Breukel
1 year ago

Good blog overall but I think some parts could have been more detailed.

Anna Olsen
1 year ago

Is it necessary to configure DNS settings immediately after creating a tenant?

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